LAZY S HACIENDA PRIVACY POLICY

This Privacy Policy explains how Lazy S Hacienda ("we," "us," or "our") collects and uses information about you when you interact with our services, including our website, messaging services, and other digital platforms.

INFORMATION WE COLLECT

We collect various information from and about you, including information you directly provide when you use our services:

Contact Information: When you sign up for our messaging service, request information, or make a booking, we collect contact details such as your name, phone number, email address, and mailing address.

Messaging Data: When you communicate with us via our text messaging service (powered by Mobile Text Alerts), we collect your phone number, messaging history, and any information included in those messages.

Client Management Data: We use Dubsado to manage client relationships and may collect information related to your bookings, preferences, payment information, and communication history.

Marketing Communications Data: Through Flodesk, we collect email addresses and related information for newsletter subscriptions and marketing communications.

Website Usage Information: We may collect information about your interactions with our website, including IP address, device information, browser type, pages visited, and actions taken on our site.

Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website, remember your preferences, and collect usage data to improve our services.

Surveys and Promotions: If you participate in a contest, sweepstakes, research study, or survey, we will collect basic contact information and any other information you choose to provide.

HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • To provide, maintain, and improve our services

  • To process and manage your bookings and inquiries

  • To communicate with you about our services, promotions, and events

  • To send you marketing communications (with your consent)

  • To personalize your experience and provide tailored content

  • To analyze usage patterns and improve our website and services

  • To comply with legal obligations and enforce our terms

SHARING OF INFORMATION

We may share your information in the following circumstances:

Service Providers: We share information with third-party service providers that help us operate our business and deliver services to you, including:

  • Mobile Text Alerts (messaging service)

  • Dubsado (client management)

  • Flodesk (email marketing)

  • Payment processors

  • Website hosting and maintenance providers

Legal Requirements: We may disclose your information as necessary to:

  • Comply with applicable laws and regulations

  • Respond to requests from public and government authorities

  • Enforce our terms and conditions

  • Protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others

  • Allow us to pursue available remedies or limit damages

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Aggregated or De-identified Data: We may share aggregate or de-identified information that cannot reasonably be used to identify you with third parties for marketing, advertising, research, or similar purposes.

DATA SECURITY

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us electronically.

DATA RETENTION

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

YOUR CHOICES AND RIGHTS

Text Message Communications: You can opt-out of receiving text messages by replying to any of our text messages with "STOP" or "UNSUBSCRIBE."

Email Marketing: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link included in these emails.

Access and Control: You may have rights to access, correct, or delete your personal information. To exercise these rights or for any privacy-related questions, please contact us using the information below.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Lazy S Hacienda

410 Weaver Ln, Weatherford, TX 76087

clients@lazyshacienda.com

817-458-8601

Last Updated: April 13, 2025